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Enterprise Feedback Management
Mindshare Technologies customers came before the technology was completed, so for the first year I drove every day between Orem and Salt Lake City to fax early morning reports to all our customers 7-days-a-week––every single day of the year––including holidays and weekends. I did this consistently until the automation was developed to perform this function. Now automated processes efficiently handle thousands of customer calls daily with on-demand availability 24x7.
Technology evolved into the world's premier survey process, which monitors the customer experience daily. Jeff and I both ultimately owe accolades to John and Kurt and Rich and Brad and Lonnie and many others for the success of the company.
Dozens of clients today range in size from small retail chains to multi-national corporations all around the world ►
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