Every role plays an important part delivering a unique customer experience, constantly anticipating the needs of our clients. Our craft is to help our customers receive the optimal solutions by looking for little things to make every interaction an amazing experience--attention to detail, going above and beyond, working together to create the experience of a lifetime--helps make our interactions memorable and important for our guests. What can you do to create the best experience possible? Our credo should be the goal to take care of our customers. It makes our roles more than a job--it's art to unify, set the tempo, and do something so special our guests never forget it. We can learn from good examples like Ritz Carlton, the epitome of great customer service. Everybody deserves a Ritz Carlton experience. Everyone. https://www.youtube.com/watch?v=0KEavRCAyi0&list=PL0AF115BC3EF18F9A
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The Art of Craft
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