the Nordstrom way
Tale of how Nordstrom found a shopper's lost diamond adds glitter to Nordstrom’s customer service reputation, but it doesn't stop there. They are also reknown for honoring an unconditional guarantee on tires...Nordstrom doesn't sell tires.
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The Art of Craft
The feeling of helping people smile makes great service all worth it at the end of the day. Here's how.
Great Customer Service articles