At the age of 24, Tony Hsieh sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO, where he helped Zappos grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine's annual "Best Companies to Work For" list. Zappos was acquired by Amazon in November 2009 in a deal valued at $1.2 billion on the day of closing.
In each of his engagements, Hsieh focused on customer service. His first book, "Delivering Happiness", debuted at #1 on the New York Times Bestseller list and remained on the list for over six months. In his book and in person, Tony emphasizes the importance of customer service and WOW customer experiences. Learn from the best and enjoy his extraordinary attitude https://youtu.be/vApoQPISmvs